Visitor Information for the Yorkshire Museum

Visitor Information

 

The Yorkshire Museum is currently closed for the time being.

After much consideration, York Museums Trust have made the very difficult decision to keep the Yorkshire Museum closed until April 2021.
The COVID-19 pandemic has had a significant impact on the Trust’s financial position and we still face severe deficits in the challenging months ahead. After looking at many different scenarios for reopening, it was clear that the expected level of income from all options would not cover the cost of opening the museum in a Covid-19 secure way without dramatically reducing the visitor experience.
We look forward to welcoming you back in 2021. Until then we would invite you to visit the Trust’s other sites which are currently open, York Art Gallery and York Castle Museum, as well as exploring our collections online through the website and our social media channels.
Your support is critical
Help us continue to share the wonderful collections, gardens, buildings and stories in our care for generations to come. To donate, please click here.

 

 

Bags and Luggage

We ask that any suitcases, large backpacks or large pieces of luggage are not brought into the museum.

We recommend the use of Yorbag for any luggage storage needs, which is a three minute walk from the museum.

If you have purchased an online ticket to the Museum, you can get 20% discount at Yorbag when you show your ticket.

For more information on bringing bags and luggage to the Yorkshire Museum, please download the following document.

Bags and luggage guidelines

 

How to Find Us

Museum Gardens, Museum Street, York, YO1 7FR

It takes 10 to 15 minutes to walk to the Yorkshire Museum and Gardens from York Railway Station, and there are entrances into the gardens from both Museum Street and Marygate.

 

Parking & Public Transport

The nearest car park is on Marygate, which has 350 car parking spaces and Blue Badge parking.

Marygate is off Bootham, the A19, which is the main road into York from the north. For more car parking information visit www.yorklive.info.

The nearest bus stop is on Museum Street where the number 2 bus stops. It is then a short, slightly sloped walk to the museum entrance. There are several other bus stops nearby.

For more information visit www.itravelyork.info/buses.

You can also use the city’s park and ride service.

Accessibility

There is a ramp at the front of the building and the main entrance area is fully accessible.

The museum is on three floors and there is a lift. The lower and ground floors are fully accessible to wheelchair users. The first floor is mainly accessible, but the reading room and historic library are not accessible to wheelchairs. Please contact us if you wish to access these facilities and we will do our best to help you.

Please note that at busy times there may be a delay in using the lift, as only one wheelchair user is allowed on the first floor at a time due to fire regulations.

There are handrails on the stairs and there is seating available around the museum.

Click here for more information on accessibility.

 

Toilets

Toilets are available on the lower ground floor. There is an accessible, gender neutral toilet on this floor. There are baby changing facilities in the accessible toilets.

 

Cafe

You can bring picnics to enjoy in our Museum Gardens (please note that alcohol and barbecues are prohibited in the Gardens and we ask that you please dispose of your litter appropriately).

 

Shop

Featuring a wide range of gifts, souvenirs and books relating to our exhibitions, collections and gardens, the Yorkshire Museum shop is a great place to pick up a memento of your visit. YMT Card holders receive a discount on items bought in the shop.

 

Families

Pushchairs are welcome and there are baby changing facilities in the accessible toilets. For more information please visit our Families page.

 

Dogs

We welcome Guide Dogs, but no other animals are allowed entry to the museum. Dogs are permitted in the Museum Gardens but we ask that they please be kept on a lead at all times.

 

Photography

Photography for personal use is allowed around the museum, but there may be restrictions during special exhibitions and the use of tripods may be restricted when busy. Please seek permission in writing from the Museum Manager if you wish to take film/video footage for personal use.

For information on publishing images of our collection and building please contact our Enquiries department. We also offer copyright-free images via our online collections. Visit our image policy and requests page for more information.

 

Group & School Bookings

Visit our group bookings page for information on booking a group or school visit.

 

Prayer Space

Although we do not currently offer a designated prayer space, please ask a member of staff if this is something you require and they’ll try to find an appropriate space for you.

 

Support York Museums Trust

Our collections are of national and international importance, and our museum welcomes thousands of visitors each year.

York Museums Trust is a registered charity set up to care for the city’s art and heritage and develop them for future generations.

Donations, endowments and bequests of any size are welcomed – any gift makes a difference.

For more information, or to make a donation, please visit our Donations page.

 

York Museum Gardens

Located within the city centre and close to York Railway Station and other key attractions, the York Museum Gardens are an idyllic haven with an array of plant species, wildlife, and historical features to explore.

Established in the 1830s by the Yorkshire Philosophical Society, the gardens are famed for their fantastic collection of trees, shrubs, perennials and bulbs set against the stunning backdrop of the medieval ruins of St. Mary’s Abbey.

Entry is free and open daily (except 25 and 26 December and 1 January). Visit our York Museum Gardens website to find out more.

The York Observatory is located within the Museum Gardens. We aim to open every day 11.30am to 2.30pm, however, as the site is manned by trained volunteers we cannot guarantee to be open on any particular day. Please contact our Enquiries department ahead of your visit to check opening dates and times.

Visit our York Observatory page to find out more about the Observatory.

 

Visiting York

For more information on visiting York please click here to view the Visit York Visitor Guide.

 

Find us on TripAdvisor

TripAdvisor

 

Map of the Museum

Click here to view an online map of the museum. Printed copies are available from our Admissions desk.