Visitor Information for the Yorkshire Museum

Visitor Information

We are Open Tuesday to Sunday, 10am-5pm.

Buy your tickets here

Ticket Prices:

 

Adult / Senior
£9.50
(Admits one adult for 12 months)

Child
£4.75
(Admits one child aged 5-16 years for 12 months. (All children 16 and under must be accompanied by an adult at all times.)

Young Person / Students
£8.55
(Admits students or visitors aged 17-24 years for 12 months. Valid ID required)

York Resident Child
Free (All children 16 and under must be accompanied by an adult at all times.)

(City of York Postcodes only) City of York Council Map can be found here

Under 5s
Free (All children 16 and under must be accompanied by an adult at all times.)

Free concession
Eligible: claimants of means tested benefits inc. Universal Credit (all children in households receiving means-tested benefits are also eligible for free entry), MAX Card holders (1 card admits up to 2 adults and 2 children),  people seeking sanctuary or in the asylum process, National Art Pass holders, Community Participation Card holders, Museums Association, International Council of Museums, National Museum Directors Council Reciprocal Scheme, Museum Development Yorkshire volunteers, Visit York Pass holders, Blue Badge Tour guides and carers accompanying a paying adult/child needing assistance. Valid ID or other form of proof such as bank statement, letter, or mobile app required.

The Visit York Pass

To guarantee entry we strongly advise that Visit York Pass holders pre-book a free timed entry ticket prior to visiting. Please choose your preferred entry date and time and then select the Adult / Child ‘Visit York’ ticket option. Please book one ticket per person / Visit York Pass holder. Please have your Visit York Pass ready to show our team alongside your free ticket.

Click here to book.

Group visits 

For groups of 10 or more people, we require an advance booking. We may not be able to accommodate visits from groups that have not pre-arranged their visit, so please book to avoid disappointment. Bookings can be made by completing a booking request form, or by emailing group.bookings@ymt.org.uk.

If you would like to book a visit for a school group, please visit our schools page, or email schools@ymt.org.uk for more information. 

 

York Museums Trust works to share our heritage in a safe and welcoming environment for all staff and visitors. We ask visitors not to share views or exhibit behaviours that are in any way discriminatory. Please respect our buildings, exhibitions and galleries, including those who are visiting and enjoying them and those who are working within them.

 

Support the Yorkshire Museum

As a charity we rely on income from our visitors. If you can, please make a donation when booking your tickets to help us continue to share and care for York’s wonderful collections. Or, by saying yes to Gift Aid you will support the vital work of York Museums Trust. If you are able to consent to Gift Aid, we can claim an additional 25p for every £1 you give under the UK Government’s Gift Aid scheme.

Please see our latest risk assessment here.

Bags and Luggage

We cannot store any luggage or bags at the museum. We recommend the use of Yorbag for any luggage storage needs, which is a short walk from the museum.

If you have purchased a ticket to the museum, you can get 20% discount at Yorbag when you show your ticket.

How to Find Us

Museum Gardens, Museum Street, York, YO1 7FR

Yorkshire Museum and Gardens are next to Lendal Bridge, the main river bridge between York Railway Station and York Minster.

It takes 10 to 15 minutes to walk from York Railway Station and there are entrances into the gardens from both Museum Street and Marygate.

The nearest car park is on Marygate, which is five minutes’ walk and has 350 spaces. Marygate is off Bootham, the A19, which is the main road into York from the north. For more car parking information go to http://www.yorklive.info/

Parking & Public Transport

The nearest car park is on Marygate, which has 350 car parking spaces and Blue Badge parking.

Marygate is off Bootham, the A19, which is the main road into York from the north. For more car parking information visit www.yorklive.info.

The nearest bus stop is on Museum Street where the number 2 bus stops. It is then a short, slightly sloped walk to the museum entrance. There are several other bus stops nearby.

For more information visit www.itravelyork.info/buses.

You can also use the city’s park and ride service.

Accessibility

There is a ramp at the front of the building and the main entrance area is fully accessible.

The museum is on three floors and there is a lift. The lower and ground floors are fully accessible to wheelchair users. The first floor is mainly accessible, but the reading room and historic library are not accessible to wheelchairs. Please contact us if you wish to access these facilities and we will do our best to help you.

Please note that at busy times there may be a delay in using the lift, as only one wheelchair user is allowed on the first floor at a time due to fire regulations.

There are handrails on the stairs and there is seating available around the museum.

Click here for more information on accessibility.

Toilets

Toilets are available on the lower ground floor. There is an accessible, gender neutral toilet on this floor. There are baby changing facilities in the accessible toilets.

Food

There is no café in the Museum itself but we do have CIAO, in the Gardens, providing toasties, sandwiches, award winning scooped ice cream and hot and cold drinks.

You can bring picnics to enjoy in our Museum Gardens (please note that alcohol and barbecues are prohibited in the Gardens and we ask that you please dispose of your litter appropriately).

Shop

Featuring a wide range of gifts, souvenirs and books relating to our exhibitions, collections and gardens, the Yorkshire Museum shop is a great place to pick up a memento of your visit.

Families

Pushchairs are welcome and there are baby changing facilities in the accessible toilets. For more information please visit our Families page.

Animals 

Please see our Access page for more information.

Dogs are permitted in the Museum Gardens, but we ask that they please be kept on a lead at all times.

 

Photography

Photography for personal use is allowed around the museum, but there may be restrictions during special exhibitions and the use of tripods may be restricted when busy. Please seek permission in writing from the Museum Manager if you wish to take film/video footage for personal use.

For information on publishing images of our collection and building please contact our Enquiries department. We also offer copyright-free images via our online collections. Visit our image policy and requests page for more information.

Prayer Space

Although we do not currently offer a designated prayer space, please ask a member of staff if this is something you require and they’ll try to find an appropriate space for you.

Support York Museums Trust

Our collections are of national and international importance, and our museum welcomes thousands of visitors each year.

York Museums Trust is a registered charity set up to care for the city’s art and heritage and develop them for future generations.

Donations, endowments and bequests of any size are welcomed – any gift makes a difference.

For more information, or to make a donation, please visit our Donations page.

York Museum Gardens

Located within the city centre and close to York Railway Station and other key attractions, the York Museum Gardens are an idyllic haven with an array of plant species, wildlife, and historical features to explore.

Established in the 1830s by the Yorkshire Philosophical Society, the gardens are famed for their fantastic collection of trees, shrubs, perennials and bulbs set against the stunning backdrop of the medieval ruins of St. Mary’s Abbey.

Entry is free and open daily (except 25 and 26 December and 1 January). Visit our York Museum Gardens website to find out more.

Visit our York Observatory page to find out more about the Observatory.

Visiting York

For more information on visiting York please click here to view the Visit York Visitor Guide.

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