Visitor Information for the Yorkshire Museum

Visitor Information

   

Click here to view our current leaflet.

Click here to view a map of the museum.

Opening Times

Open daily: 10am – 5pm*

Closed: 25, 26 December and 1 January.

Early closing at 2.30pm: 24 and 31 December.

 

Bags and Luggage

We have no locker facilities therefore we ask that pieces of luggage are not brought onto site. We recommend the use of Yorbag for any luggage storage needs. At times for additional security we may implement bag checks at the gallery. Please contact us if you require any further information.

 

Approximate length of visit: 1.5 to 2 hours.

 

Admission

YMT Card Holder                                           FREE

Adult (with 10% Gift Aid Donation)    £7.50

Adult (without donation)                         £6.81

Child (16 and under*)                                 FREE with a paying adult

Access Day Ticket**                                     £4

With a YorkCard                                           20% off day tickets

 

YMT Card

With a YMT Card, you can enjoy 12 months unlimited access to York Castle Museum, York Art Gallery and the Yorkshire Museum.

YMT Card                                                           £22 / £20 with Direct Debit

if you are a York Resident***                       £11 / £10 with Direct Debit

Access YMT Card**                                       £11 / £10 with Direct Debit

if you are a York Resident***                       FREE

 

* Up to four children free per one paying adult. Additional children aged 5-16 will be charged at £4 per child. Under 5s are free.

** Access tickets: up to 50% discount for visitors aged 17-24 or in receipt of Pension Credit or Universal Credit (that’s Income-Related Employment and Support Allowance, Income–based Job Seeker’s Allowance, or Income Support). Evidence may be required. York Museums Trust is an independent charity, we need to raise funds but we are also committed to providing access to everybody.

*** York residents must be in possession of a valid YorkCard, available from all Explore libraries, a York student ID card (residents aged 17-24 only), or a current Council Tax bill demonstrating that they live within the City of York Council local authority boundary.

The above prices do not apply to group bookings of ten or more – click here for information on group bookings.

If you or any of your party have an additional need that you feel may affect your visit, please talk to our Visitor Experience team when you arrive as you may be eligible for a discounted entry rate.

 

 

National Art Pass                            FREE

You can buy your National Art Pass from the Art Fund website.

 

Free Admission

We offer free admission for the below. Please note that a valid card or proof of identity will be required in most circumstances.

  • Carers who are accompanying a disabled visitor
  • Blind or partially-sighted visitors
  • National Art Pass holders (find out more on the Art Fund website)
  • York Pass holders
  • York Museums Trust staff, Trustees and volunteers
  • Blue Badge Guide
  • Museums Association Card
  • ICOM (International Council of Museums) staff
  • NMDC (National Museums Directors council) staff
  • GEM (Group for Education in Museums) staff
  • York members of the Association of Voluntary Guides
  • MAX Card
  • Visit York Tourism Partners
  • Visit York VIP Pass
  • Yorkshire Philosophical Society Members
  • Museum and gallery employees for organisations included in the NMDC Reciprocal Free Admission Scheme

 

How to Find Us

Museum Gardens, Museum Street, York, YO1 7FR

The museum and gardens are next to Lendal Bridge, close to York Railway Station and York Minster at opposite sides of the river.

 

Parking & Public Transport

The nearest car park is on Marygate, which is five minutes walk away with 350 spaces and Blue Badge parking. Marygate is off Bootham, the A19, which is the main road into York from the north. For more car parking information visit www.yorklive.info.

It takes 10 to 15 minutes to walk to the Yorkshire Museum and Gardens from York Railway Station, and there are entrances into the gardens from both Museum Street and Marygate.

The nearest bus stop is on Museum Street where the number 2 bus stops. It is then a short, slightly sloped walk to the museum entrance. There are several other bus stops nearby. For more information visit www.itravelyork.info/buses.

You can also use the city’s park and ride service.

Accessibility

There is a ramp at the front of the building and the main entrance area is fully accessible.

The museum is on three floors and there is a lift. The lower and ground floors are fully accessible to wheelchair users. The first floor is mainly accessible, but the reading room and historic library are not accessible to wheelchairs. Please contact us if you wish to access these facilities and we will do our best to help you.

Please note that at busy times there may be a delay in using the lift, as only one wheelchair user is allowed on the first floor at a time due to fire regulations.

There are handrails on the stairs and there is seating available around the museum.

Click here for more information on accessibility.

 

Toilets

Toilets are available on the lower ground floor. There is an accessible, gender neutral toilet on this floor. There are baby changing facilities in the accessible toilets.

 

Cafe

We do not have a cafe but there are a range of drinks and snacks available from our shop. We also have ‘Coffee from a Bike’ located directly outside the museum entrance, and an ice-cream kiosk by the Museum Street entrance gates (seasonal opening applies). Bring along your YMT Card to receive a discount in the shop and from the coffee bike and ice-cream kiosk.

You can bring picnics to enjoy in our Museum Gardens (please note that alcohol and barbecues are prohibited in the Gardens and we ask that you please dispose of your litter appropriately).

 

Shop

Featuring a wide range of gifts, souvenirs and books relating to our exhibitions, collections and gardens, the Yorkshire Museum shop is a great place to pick up a memento of your visit. YMT Card holders receive a discount on items bought in the shop.

 

Families

Pushchairs are welcome and there are baby changing facilities in the accessible toilets. For more information please visit our Families page.

 

Dogs

We welcome Guide Dogs, but no other animals are allowed entry to the museum. Dogs are permitted in the Museum Gardens but we ask that they please be kept on a lead at all times.

 

Photography

Photography for personal use is allowed around the museum, but there may be restrictions during special exhibitions and the use of tripods may be restricted when busy. Please seek permission in writing from the Museum Manager if you wish to take film/video footage for personal use.

For information on publishing images of our collection and building please contact our Enquiries department. We also offer copyright-free images via our online collections. Visit our image policy and requests page for more information.

 

Group & School Bookings

Visit our group bookings page for information on booking a group or school visit.

 

York Museum Gardens

Located within the city centre and close to York Railway Station and other key attractions, the York Museum Gardens are an idyllic haven with an array of plant species, wildlife, and historical features to explore.

Established in the 1830s by the Yorkshire Philosophical Society, the gardens are famed for their fantastic collection of trees, shrubs, perennials and bulbs set against the stunning backdrop of the medieval ruins of St. Mary’s Abbey.

Entry is free and open daily (except 25 and 26 December and 1 January). Visit our York Museum Gardens website to find out more.

The York Observatory is located within the Museum Gardens. We aim to open every day 11.30am to 2.30pm, however, as the site is manned by trained volunteers we cannot guarantee to be open on any particular day. Please contact our Enquiries department ahead of your visit to check opening dates and times.

Visit our York Observatory page to find out more about the Observatory.

 

Visiting York

For more information on visiting York please click here to view the Visit York 2018 Visitor Guide.

 

Find us on TripAdvisor

 

Map of the Museum

Click here to view an online map of the museum. Printed copies are available from our Admissions desk.