Visitor Information for the Yorkshire Museum

Visitor Information

   

Click here to view our current leaflet.

Opening Times

Open daily: 10am – 5pm

Closed: 25, 26 December and 1 January.

Early closing at 2.30pm: 24 and 31 December.

 

Approximate length of visit: 1.5 to 2 hours.

 

Please note: For additional security, we are currently implementing bag checks at the museum and ask that suitcases and large pieces of luggage are not brought onto site. Please contact us if you require any further information.

 

UPDATE 17/10/17 – Due to the arrival of Storm Ophelia bringing severe weather overnight and in the early hours of the morning, the York Museum Gardens will not open on the morning of 17 October 2017 until safety checks have been carried out. We will endeavor to get this done as quickly as possible and anticipate that he gardens will be open before 8am. Thank you for your understanding.

 

Admission

YMT Card Holder                                           FREE

Adult (with 10% Gift Aid Donation)    £7.50

Adult (without donation)                         £6.81

Child (16 and under*)                                 FREE with a paying adult

Access Day Ticket**                                     £4.00

With a YorkCard                                           20% off day tickets

 

YMT Card

12 months unlimited access to York Castle Museum, York Art Gallery and the Yorkshire Museum. Click here for details.

YMT Card                                                           £22 / £20 with Direct Debit

if you are a York Resident***                       £11 / £10 with Direct Debit

Access YMT Card**                                       £11 / £10 with Direct Debit

if you are a York Resident***                       FREE

 

* Up to four children free per one paying adult. Additional children aged 5-16 will be charged at £4 per child. Under 5s are free.

** Access tickets: up to 50% discount for visitors aged 17-24 or in receipt of Pension Credit or Universal Credit (that’s Income-Related Employment and Support Allowance, Income–based Job Seeker’s Allowance, or Income Support). Evidence may be required. York Museums Trust is an independent charity, we need to raise funds but we are also committed to providing access to everybody.

*** York residents must be in possession of a valid YorkCard, available from all Explore libraries, a York student ID card, or a current Council Tax bill demonstrating that they live within the City of York Council local authority boundary.

Please note that the above admission prices do not apply to group bookings of ten or more – please click here for information on group bookings.

 

 

National Art Pass                            FREE

You can buy your National Art Pass from the Art Fund website.

 

Free Admission

We offer free admission for the below. Please note that a valid card or proof of identity will be required in most circumstances.

  • Carers who are accompanying a disabled visitor
  • Blind or partially-sighted visitors
  • National Art Pass holders (find out more on the Art Fund website)
  • York Pass holders
  • York Museums Trust staff, Trustees and volunteers
  • Blue Badge Guide
  • Museums Association Card
  • ICOM (International Council of Museums) staff
  • NMDC (National Museums Directors council) staff
  • GEM (Group for Education in Museums) staff
  • York members of the Association of Voluntary Guides
  • MAX Card
  • Visit York Tourism Partners
  • Visit York VIP Pass
  • Yorkshire Philosophical Society Members
  • Museum and gallery employees for organisations included in the NMDC Reciprocal Free Admission Scheme

 

How to Find Us

Museum Gardens, Museum Street, York, YO1 7FR

The museum and gardens are next to Lendal Bridge, close to York Railway Station and York Minster at opposite sides of the river.

 

Parking & Public Transport

The nearest car park is on Marygate, which is five minutes walk away with 350 spaces and Blue Badge parking. Marygate is off Bootham, the A19, which is the main road into York from the north. For more car parking information visit www.yorklive.info.

It takes 10 to 15 minutes to walk to the Yorkshire Museum and Gardens from York Railway Station, and there are entrances into the gardens from both Museum Street and Marygate.

The nearest bus stop is on Museum Street where the number 2 bus stops. It is then a short, slightly sloped walk to the museum entrance. There are several other bus stops nearby. For more information visit www.itravelyork.info/buses.

Accessibility

There is a ramp at the front of the building and the main entrance area is fully accessible.

The museum is on three floors and there is a lift. The lower ground and ground floor are fully accessible to wheelchair users. The first floor is mainly accessible, but the reading room and historic library are not accessible to wheelchairs. Please contact us if you wish to access these facilities and we will do our best to help you.

Please note that at busy times there may be a delay in using the lift, as only one wheelchair user is allowed on the first floor at one time due to fire regulations. There are handrails on the stairs and there is seating available around the museum.

Click here to download full accessibility information for visitors.

Click here to download a Visual Story to help you before and during your visit.

 

Toilets

Toilet facilities are found on the lower ground floor including a disabled toilet.

 

Families

Please click here to visit our dedicated Families page (basic information is provided below).

Pushchairs are welcome and there are baby changing facilities on the Lower Ground Floor.

There are no cafe facilities but hot drinks can be purchases from a machine in the museum shop, and you are welcome to bring a picnic and sit in the Museum Gardens directly outside (please note that alcohol is prohibited in the Gardens and we ask that you please dispose of your litter appropriately).

 

Shop

Featuring a wide range of gifts, souvenirs and books relating to our exhibitions, collections and gardens, the Yorkshire Museum shop is a great place to pick up a memento of your visit – find out more.

YMT Card holders receive a discount in our shop – click here to find out more.

 

Dogs

We welcome Guide Dogs, but no other animals are allowed entry to the museum.

 

Photography

Photography for personal use is allowed around the museum, but there may be restrictions during special exhibitions, and the use of tripods may be restricted when busy.

Please seek permission in writing from the Museum Manager if you wish to take film/video footage for personal use.

If you would like to request permission to publish images of our collection, use them commercially or enquire about copyright please click here.

 

Group & School Bookings

Please click here for information on booking a group or school visit.

 

York Museum Gardens

Set in the stunning surroundings of the medieval ruins of St. Mary’s Abbey, York Museum Gardens is a great space to meet friends and family and enjoy the peace and tranquility that the gardens have to offer. The Gardens are open daily and free to all visitors.

Click here to find out more about the York Museum Gardens.

 

York Observatory

We aim to open York Observatory every day 11.30am to 2.30pm. However, as the site is manned by trained volunteers, we cannot guarantee to be open on any particular day.

Please contact us ahead if you would like to visit on a specific day –

Click here to find out more about the York Observatory.

 

Visiting York

For more information on the Yorkshire Museum and other attractions in York, please click here to view the York 2017 Visitor Guide from the team at Visit York.

 

Find us on TripAdvisor

 

Map of the Museum

Please click here to see a map of the museum or click on the image below.