Visitor Information for the Yorkshire Museum

Visitor Information

 

Click here to view our current leaflet.

Opening Times

Open daily: 10am – 5pm*

Closed: 25, 26 December and 1 January.

Early closing at 2.30pm: 24 and 31 December.

Approximate length of visit: 1.5 to 2 hours.

 

Temporary closure: the Yorkshire’s Jurassic World exhibition will be closed  on 17th December until 2pm for essential maintenance. We’re sorry for any inconvenience caused.

 

Admission

YMT Card Holder  FREE

Adult (with 10% Gift Aid Donation) £8.00

Adult (without donation) £7.27

Child (under 5) FREE

Child (5-16) £3.50

Student/Young Person** £5.60

York Resident (with 10% Gift Aid Donation)*** £6.40

York Resident (without donation)*** £5.82

Visitors on Universal Credit*** £4.00 / FREE for York Residents on Universal Credit

** For those aged 17-24 or in possession of a valid student card, such as an NUS card.

***York residents must be able to demonstrate that they live within the City of York Council local authority boundary by providing a recent Council Tax statement, a valid YorkCard from an Explore library, a York student ID card or similar.

 

If you or any of your party have an additional need that you feel may affect your visit, please talk to our Visitor Experience team when you arrive as you may be eligible for a discounted entry rate.

 

Book Your Tickets Online

Don’t miss out and pay your admission online.

 

YMT Card

With a YMT Card, you can enjoy unlimited access to York Castle Museum, the Yorkshire Museum and York Art Gallery for a whole year,  discounts in our shops, exciting prizes and more.

 

 

National Art Pass                            FREE

You can buy your National Art Pass from the Art Fund website.

 

Free Admission

We offer free admission for the below. Please note that a valid card or proof of identity will be required in most circumstances.

  • Carers who are accompanying a disabled visitor
  • Blind or partially-sighted visitors
  • National Art Pass holders (find out more on the Art Fund website)
  • York Pass holders
  • York Museums Trust staff, Trustees and volunteers
  • Blue Badge Guide
  • Museums Association Card
  • ICOM (International Council of Museums) staff
  • NMDC (National Museums Directors council) staff
  • GEM (Group for Education in Museums) staff
  • York members of the Association of Voluntary Guides
  • MAX Card
  • Visit York Tourism Partners
  • Visit York VIP Pass
  • Yorkshire Philosophical Society Members
  • Museum and gallery employees for organisations included in the NMDC Reciprocal Free Admission Scheme

 

Bags and Luggage

We ask that any suitcases, large backpacks or large pieces of luggage are not brought into the museum.

We recommend the use of Yorbag for any luggage storage needs, which is a three minute walk from the museum.

If you have purchased an online ticket to the Museum, you can get 20% discount at Yorbag when you show your ticket.

For more information on bringing bags and luggage to the Yorkshire Museum, please download the following document.

Bags and luggage guidelines

 

How to Find Us

Museum Gardens, Museum Street, York, YO1 7FR

It takes 10 to 15 minutes to walk to the Yorkshire Museum and Gardens from York Railway Station, and there are entrances into the gardens from both Museum Street and Marygate.

 

Parking & Public Transport

The nearest car park is on Marygate, which has 350 car parking spaces and Blue Badge parking.

Marygate is off Bootham, the A19, which is the main road into York from the north. For more car parking information visit www.yorklive.info.

The nearest bus stop is on Museum Street where the number 2 bus stops. It is then a short, slightly sloped walk to the museum entrance. There are several other bus stops nearby.

For more information visit www.itravelyork.info/buses.

You can also use the city’s park and ride service.

Accessibility

There is a ramp at the front of the building and the main entrance area is fully accessible.

The museum is on three floors and there is a lift. The lower and ground floors are fully accessible to wheelchair users. The first floor is mainly accessible, but the reading room and historic library are not accessible to wheelchairs. Please contact us if you wish to access these facilities and we will do our best to help you.

Please note that at busy times there may be a delay in using the lift, as only one wheelchair user is allowed on the first floor at a time due to fire regulations.

There are handrails on the stairs and there is seating available around the museum.

Click here for more information on accessibility.

 

Toilets

Toilets are available on the lower ground floor. There is an accessible, gender neutral toilet on this floor. There are baby changing facilities in the accessible toilets.

 

Cafe

We do not have a cafe but there are a range of drinks and snacks available from our shop. We also have ‘Coffee from a Bike’ located directly outside the museum entrance, and an ice-cream kiosk by the Museum Street entrance gates (seasonal opening applies).

You can bring picnics to enjoy in our Museum Gardens (please note that alcohol and barbecues are prohibited in the Gardens and we ask that you please dispose of your litter appropriately).

 

Shop

Featuring a wide range of gifts, souvenirs and books relating to our exhibitions, collections and gardens, the Yorkshire Museum shop is a great place to pick up a memento of your visit. YMT Card holders receive a discount on items bought in the shop.

 

Families

Pushchairs are welcome and there are baby changing facilities in the accessible toilets. For more information please visit our Families page.

 

Dogs

We welcome Guide Dogs, but no other animals are allowed entry to the museum. Dogs are permitted in the Museum Gardens but we ask that they please be kept on a lead at all times.

 

Photography

Photography for personal use is allowed around the museum, but there may be restrictions during special exhibitions and the use of tripods may be restricted when busy. Please seek permission in writing from the Museum Manager if you wish to take film/video footage for personal use.

For information on publishing images of our collection and building please contact our Enquiries department. We also offer copyright-free images via our online collections. Visit our image policy and requests page for more information.

 

Group & School Bookings

Visit our group bookings page for information on booking a group or school visit.

 

Prayer Space

Although we do not currently offer a designated prayer space, please ask a member of staff if this is something you require and they’ll try to find an appropriate space for you.

 

Support York Museums Trust

Our collections are of national and international importance, and our museum welcomes thousands of visitors each year.

York Museums Trust is a registered charity set up to care for the city’s art and heritage and develop them for future generations.

Donations, endowments and bequests of any size are welcomed – any gift makes a difference.

For more information, or to make a donation, please visit our Donations page.

 

York Museum Gardens

Located within the city centre and close to York Railway Station and other key attractions, the York Museum Gardens are an idyllic haven with an array of plant species, wildlife, and historical features to explore.

Established in the 1830s by the Yorkshire Philosophical Society, the gardens are famed for their fantastic collection of trees, shrubs, perennials and bulbs set against the stunning backdrop of the medieval ruins of St. Mary’s Abbey.

Entry is free and open daily (except 25 and 26 December and 1 January). Visit our York Museum Gardens website to find out more.

The York Observatory is located within the Museum Gardens. We aim to open every day 11.30am to 2.30pm, however, as the site is manned by trained volunteers we cannot guarantee to be open on any particular day. Please contact our Enquiries department ahead of your visit to check opening dates and times.

Visit our York Observatory page to find out more about the Observatory.

 

Visiting York

For more information on visiting York please click here to view the Visit York Visitor Guide.

 

Find us on TripAdvisor

TripAdvisor

 

Map of the Museum

Click here to view an online map of the museum. Printed copies are available from our Admissions desk.